Seeing an ultraantivirus.com charge on credit card can be confusing, especially if you don’t remember signing up for the service. Many users notice this charge labeled as UltraAV or UltraVPN and wonder where it came from. In most cases, it is linked to a cybersecurity or antivirus subscription with automatic billing. In this guide, you’ll learn what the ultraantivirus.com charge on credit card means, why it appears, whether it’s legitimate, and how you can cancel the subscription or request a refund if needed.
What Is UltraAV?
UltraAV is a cybersecurity software provider that helps protect devices and personal data from online threats. It offers security tools designed to keep computers safe from malware, phishing attacks, and other cyber risks. The service operates on a subscription-based model, meaning users pay a monthly or yearly fee for continued protection.
Key features include:
- Antivirus protection – detects and removes malware
- VPN service – secures internet browsing and protects privacy
- Identity monitoring – helps safeguard personal information
- Dark web scanning – alerts users if their data appears on the dark web
Why Is UltraAntivirus.com Charging My Credit Card?
If you notice an ultraantivirus.com charge on credit card, it usually appears because of a subscription or security service linked to your account. Most charges occur due to automatic billing or a previous antivirus subscription.
- Subscription Renewal:-Many users are charged when their monthly or yearly UltraAV subscription renews automatically. If auto-renewal is enabled, the payment method on file is billed at the start of each billing cycle.
- Free Trial Conversion:-Some users sign up for a free trial. If the trial is not canceled before it ends, the account automatically converts into a paid subscription and the card is charged.
- Previous Kaspersky Subscription Transfer:-After restrictions on Kaspersky services in the United States in 2024, some users were migrated to UltraAV, which in certain cases resulted in billing being transferred to the new service.
- Bundled Software Installation:-Sometimes antivirus tools are installed alongside other software downloads, which may activate a subscription or trial linked to your payment information.
- Forgotten Account:-In some cases, users simply forget they signed up for the service earlier, and the automatic renewal charge appears later on their statement.
What Does the UltraAntivirus Charge Look Like on a Statement?
If you see an ultraantivirus.com charge on credit card, it may appear with different billing descriptions depending on how the payment was processed. The charge usually includes the company name or a shortened version related to the UltraAV service.
Common billing descriptions users may see on their bank or credit card statement include:
- ULTRAANTIVIRUS.COM
- ULTRAAV BOSTON MA
- ULTRA VPN
- ULTRAAV SUBSCRIPTION
These descriptions indicate that the charge is linked to an UltraAV security or VPN subscription. If you notice any of these entries on your statement, it usually means the payment was processed for an active or renewed subscription.
How Much Is the UltraAntivirus Subscription?
The cost of an UltraAV subscription can vary depending on the plan, promotional offers, or renewal terms. Many users report different amounts for the ultraantivirus.com charge on credit card, but the most common pricing is around $99.99 per year, which may renew at a higher price such as $199.99 annually if auto-renewal is enabled.
Typical charges users report include:
- $99.99 – common yearly plan
- $119.99 – discounted or promotional plan
- $129.99 – reported subscription charge
- $169.89 – premium or bundled plan
- $199.99 – standard renewal price
Actual pricing may vary depending on the subscription plan, promotional discounts, or bundled services included with the account.
How to Request a Refund
If you notice an ultraantivirus.com charge on credit card and believe it was billed unexpectedly, you may be able to request a refund. Refunds are usually possible if the request is made within the company’s refund period after the charge appears on your account.
Follow these steps to request a refund:
- Contact UltraAV support through the official website.
- Use the live chat option or support email to speak with a support representative.
- Provide your transaction details, including the charge amount, date, and billing description.
- Clearly request a refund within the refund window and confirm that your subscription has been canceled to prevent future charges.
What to Do If You Didn’t Authorize the Charge
If you see an ultraantivirus.com charge on credit card and believe you did not authorize it, it’s important to act quickly to prevent further charges.
Follow these steps:
- Contact UltraAV support to confirm whether an account or subscription exists under your details.
- Cancel the subscription from your account dashboard to stop future billing.
- Request a refund if the charge was recent or unexpected.
- Contact your bank or credit card issuer to report the charge and seek guidance.
- File a dispute if the charge appears unauthorized or if the company does not resolve the issue.
Frequently Asked Questions
Why did UltraAntivirus charge my card?
Usually due to subscription renewal, free trial conversion, or an active UltraAV security plan.
Can UltraAV charge my card automatically?
Yes. If auto-renewal is enabled, the subscription renews and charges the saved payment method automatically.
How do I stop UltraAV charges?
Log in to your UltraAV account dashboard and cancel the subscription to disable future billing.
Is UltraAV connected to Kaspersky?
Some former Kaspersky users were migrated to UltraAV after cybersecurity restrictions in the United States.
Conclusion
An ultraantivirus.com charge on credit card usually indicates an active antivirus or VPN subscription linked to your payment method. In most cases, the charge appears due to auto-renewal, a free trial conversion, or a previous security subscription. If you recognize the service, simply manage or cancel it from your account dashboard. However, if the charge seems unfamiliar, contact UltraAV support or your bank to verify the transaction and request a refund if necessary.
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Emma Rose is a U.S.-based personal finance writer and a regular contributor at Cardix.us. She focuses on topics like credit cards, credit scores, and everyday money management. Emma’s writing makes complex financial concepts simple and practical, helping readers make smarter credit and spending decisions with confidence.
