Seeing an unfamiliar “VenuPlus Inc credit card charge” on your bank or credit card statement can be confusing and stressful—especially when you don’t recall making any related purchase. Many U.S. consumers report this type of charge while trying to understand whether it’s legitimate, accidental, or potentially fraudulent. This guide provides a clear explanation of what VenuPlus is, why this charge appears, how to check if it’s authorized, and the exact steps to dispute it. If you want a complete, simple, and trustworthy breakdown, you’re in the right place.
What Is VenuPlus Inc? (Simple Explanation)
VenuPlus Inc—often written as VenuPlus, VENU+, or VenuPlus Inc—is a company that provides various service kiosks and equipment commonly found at entertainment venues across the United States. These include:
- Locker rental kiosks
- Photo booths
- Souvenir penny-press machines
- Mobility rentals (scooters, wheelchairs, strollers)
- Small vending or novelty machines
- Attraction-based self-service systems in malls, zoos, and theme parks
In most cases, when someone uses these services, the transaction appears on their bank statement with the merchant name VenuPlus Inc.
Why Does a VenuPlus Inc Charge Appear on Credit Card Statements?
A VenuPlus Inc credit card charge usually appears for these common reasons:
- You recently visited a theme park or entertainment venue:- VenuPlus runs kiosks and machines inside amusement parks, aquariums, zoos, arcades, and family entertainment centers. If you rented a locker or used a photo kiosk, this charge is likely yours.
- A small “test charge” or authorization hold:- Some users notice a $1–$5 temporary hold when interacting with kiosks. These usually disappear within a few days.
- A family member made the purchase:- Kids and teens often use photo booths or souvenir machines without informing parents, leading to an unexpected VenuPlus charge.
- You used a mobility device rental:- Electric scooters, strollers, or wheelchairs inside a venue also trigger this descriptor.
Is the VenuPlus Charge Legitimate or Fraudulent?
Legitimate Charge Indicators
Legitimate Charge Indicators
- You recently visited a theme park, zoo, mall, or entertainment venue
- The amount matches a typical kiosk price (usually $3–$20)
- A family member used a photo booth or locker
- You recall interacting with a self-service machine
Fraudulent or Suspicious Indicators
- You did NOT visit any entertainment venue recently
- The amount is unusual or appears multiple times
- You see repeated $1–$2 test charges
- You have no memory of using a kiosk
- You notice multiple unknown VenuPlus transactions
If your situation fits the second category, treat it as potentially unauthorized.
Red Flags That Suggest the Charge Is Suspicious
Be alert if you notice:
- Duplicate charges within minutes
- A charge late at night when you weren’t at any venue
- A charge from a different city or state
- Multiple small transactions under $5
- A charge right after your card was used online
Any of these could indicate misuse or a compromised card.
How to Verify Whether the Charge Belongs to You
Follow these steps to confirm whether the VenuPlus charge is legitimate:
- Check the transaction date:- Were you or your family at a mall, amusement park, or entertainment venue on that day?
- Check the amount:- Most VenuPlus charges fall between $1 and $25 depending on service.
- Ask family members:- Kids often use photo booths without informing parents.
- Look for receipts or photos:- Photo booth output, locker receipts, or souvenir tokens may help confirm it.
- Review past purchases:- Sometimes, what seems “unknown” was actually forgotten.
If none of the above match your situation, the charge may be unauthorized.
How to Dispute, Remove, or Get a Refund for a VenuPlus Charge
Here is a complete U.S. consumer-friendly process:
Step 1: Contact Your Bank Immediately
Call the number on the back of your credit or debit card.
Tell them:
“I’m seeing an unknown VenuPlus Inc credit card charge. Please mark this as unauthorized and start the dispute process.”
Your bank may:
- Issue a temporary credit
- Block your card
- Reissue a new card
- Investigate the transaction
Step 2: File a Chargeback (If Needed)
Banks in the U.S. typically allow chargebacks for:
- Fraudulent transactions
- Billing mistakes
- Unauthorized kiosk purchases
Provide:
- Transaction screenshot
- Date and time
- Amount
- Why you believe it’s unauthorized
Step 3: Contact VenuPlus Support
If the transaction is genuine but accidental, VenuPlus may reverse it.
You can send them a simple message:
“I noticed a VenuPlus charge on my card. Please verify this transaction and process a refund if possible.”
Ready-to-Use Phone Script for Calling U.S. Banks
You can copy this directly:
“Hi, I’m calling because I see an unrecognized charge from ‘VenuPlus Inc’ on my statement. I didn’t authorize this transaction. Please guide me through filing a dispute and ensure my card is protected from further unauthorized activity.”
Short, clear, professional — banks respond well to it.
Examples and Real Scenarios
- Scenario 1: Theme Park Locker Use:- You rented a locker at a water park. You forgot. The $5 charge is legitimate.
- Scenario 2: Accidental Family Purchase:- Your child used a photo booth at a mall — causing a $4 VenuPlus charge.
- Scenario 3: Fraud Attempt:- Someone tested your card with multiple $1 transactions. These are fraudulent attempts, and your card must be replaced immediately.
- Scenario 4: Wrong Location Charge:-You see a charge from another state — highly suspicious and requires instant dispute.
Read Also:- Sivalo Charge on Credit Card
Conclusion
A VenuPlus Inc credit card charge can be completely normal or a warning sign of unauthorized activity. The key is to quickly verify whether the charge matches your recent visits to entertainment venues or kiosks. If it doesn’t, U.S. banks make it simple to dispute and reverse such transactions. Staying alert, checking your statements regularly, and acting promptly ensures your financial safety. With the steps outlined above, you can confidently handle any unknown VenuPlus transaction.
Frequently Asked Questions
Is the VenuPlus charge legit?
Yes, if you used a kiosk, locker, photo booth, or rental service at a U.S. entertainment venue. Otherwise, it may be unauthorized.
Why did I get a $1 VenuPlus charge?
This is usually an authorization hold or system test that may disappear in a few days.
Can I dispute the VenuPlus charge?
Absolutely. Call your bank, report it as unauthorized, and request a dispute or chargeback.
Should I replace my credit card after this charge?
Yes, if the charge is suspicious or there are multiple unknown transactions.
Emma Rose is a U.S.-based personal finance writer and a regular contributor at Cardix.us. She focuses on topics like credit cards, credit scores, and everyday money management. Emma’s writing makes complex financial concepts simple and practical, helping readers make smarter credit and spending decisions with confidence.
