Emovis Technology Charge on Credit Card: How to Verify, Dispute, and Prevent Unauthorized Billing

If you’ve noticed an unfamiliar charge labeled “Emovis Technology” on your credit card statement, you’re not alone. This charge often relates to tolls, mileage-based fees, or automated road usage services managed by Emovis, a global leader in toll-based mobility solutions. Understanding the nature of these charges and knowing how to address them can help ensure your finances remain secure.

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What Is Emovis Technology?

Emovis is a subsidiary of Abertis Mobility Services, specializing in electronic toll collection and road usage charging systems. In the United States, Emovis operates various programs, including:

• Mileage-Based User Fee (MBUF) Programs: Implemented in states like Virginia, Utah, and Oregon, these programs allow drivers to pay for road usage based on the miles they drive, rather than a flat annual fee. Emovis
• Video Tolling (Pay by Plate): This system uses Automatic License Plate Recognition (ALPR) technology to charge drivers for tolls without the need for physical toll tags. Emovis
• Traditional Tolling and Enforcement Solutions: Emovis provides back-office support and enforcement services for various tolling authorities. Emovis

These services are designed to streamline toll collection and road usage billing, often resulting in charges appearing on your credit card statement.

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Why Did Emovis Charge Appear on Your Credit Card?

Legitimate Reasons

You might see an Emovis charge for several reasons:

• Toll Road Usage: If you’ve driven on a toll road or bridge that employs Emovis technology, a charge may be processed through your credit card.
• Mileage-Based Fees: Participation in programs like Virginia’s Mileage Choice Program, where fees are based on the miles you drive, can lead to charges appearing on your statement. Virginia Department of Motor Vehicles
• Automated Billing for Services: If you’ve registered for services such as Video Tolling or other Emovis-managed systems, charges may be billed automatically to your credit card.

Red Flags for Unauthorized Charges

Be cautious if:

• You haven’t used any toll roads or services associated with Emovis.
• The charge description lacks specific details, such as a toll road name or service type.
• The amount seems unusually high or doesn’t correspond to your known usage.

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How to Verify an Emovis Charge

To determine the legitimacy of an Emovis charge:

1. Review Your Recent Activities: Consider any recent travel on toll roads or participation in mileage-based programs.
2. Check Your Credit Card Statement: Look for details like the toll road name, location, or service type associated with the charge.
3. Consult Family or Authorized Users: Ensure that other individuals authorized to use your credit card haven’t incurred the charge.
4. Contact Emovis Customer Service: Reach out to Emovis directly through their official channels to inquire about the charge.
5. Verify with Your Credit Card Issuer: Your bank can provide additional information and assist in identifying the charge.

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What to Do If the Charge Is Unauthorized

If you determine the charge is not legitimate:

1. Contact Your Credit Card Issuer Immediately: Report the unauthorized charge to your bank or credit card company.
2. Dispute the Charge Under the Fair Credit Billing Act (FCBA): The FCBA provides protections for consumers against unauthorized charges.
3. Document All Correspondence: Keep records of all communications with your credit card issuer and Emovis.
4. Monitor Your Account: Regularly check your statements for any further unauthorized transactions.
5. Consider a Chargeback: If the issue isn’t resolved, you may request a chargeback through your credit card issuer.

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Tips to Prevent Future Unauthorized Charges

To safeguard against unexpected charges:

• Regularly Monitor Your Statements: Keep an eye on your credit card statements for unfamiliar charges.
• Set Up Transaction Alerts: Many banks offer real-time alerts for transactions, helping you spot unauthorized activity promptly.
• Use Virtual or Disposable Cards for Online Transactions: These can provide an added layer of security for online purchases.
• Keep Your Contact Information Updated: Ensure that Emovis and your credit card issuer have your current contact details for timely notifications.

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Frequently Asked Questions (FAQs)

1. Is Emovis Technology a legitimate charge?

Yes, Emovis is a reputable company providing toll and road usage billing services in several U.S. states.

2. Can this charge be reversed?

If the charge is unauthorized, you can dispute it with your credit card issuer under the Fair Credit Billing Act.

3. How long does a credit card dispute take?

The process can vary, but under the FCBA, your issuer must acknowledge your dispute within 30 days and resolve it within two billing cycles.

4. Does an Emovis charge affect my credit score?

Unauthorized charges themselves don’t directly impact your credit score, but unresolved disputes could.

5. Can I prevent automatic toll charges in the future?

Yes, by opting out of programs like Mileage-Based User Fees or Video Tolling, or by using toll roads that don’t employ Emovis technology.

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Conclusion

An “Emovis Technology” charge on your credit card can often be traced back to tolls or mileage-based fees. By understanding the nature of these charges and knowing how to verify and dispute them, you can protect yourself from unauthorized billing. Always monitor your statements, stay informed about the services you use, and don’t hesitate to contact your credit card issuer or Emovis if you have concerns.