AMI Entertainment Charge on Credit Card: What It Is and How to Dispute It

If you’ve spotted an AMI Entertainment charge on your credit card statement, you’re not alone. Many consumers in the U.S. notice this billing description and wonder where it came from. In most cases, the charge is legitimate and linked to jukebox music purchases or entertainment services. But if you don’t remember authorizing it—or the amount seems suspicious—it’s important to take action quickly.

This guide breaks down who AMI Entertainment is, why this charge appears, and how you can confirm or dispute it under U.S. credit card laws.

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Who Is AMI Entertainment?

AMI Entertainment Network is a U.S.-based company that provides digital jukeboxes and entertainment systems. You’ll often find their jukeboxes in:

• Bars and pubs
• Restaurants and diners
• Bowling alleys and arcades
• Pool halls and social venues

Customers can pay directly on the jukebox or through the AMI Music mobile app, which links to a credit card or digital wallet for song credits.

📌 Important to know: AMI does not publicly disclose exact subscription fees or transaction amounts. Charges vary depending on how many credits or songs are purchased.

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Why You May See an AMI Entertainment Charge

There are a few common reasons an AMI Entertainment charge shows up:

1. Jukebox Song Purchase
   You (or someone with your card) may have selected songs on an AMI jukebox in a bar or restaurant.
2. AMI Music App
   If you downloaded the AMI Music app, you might have added credits for song plays. These charges appear as AMI Entertainment on your billing statement.
3. Linked Accounts
   A family member or friend with access to your card could have used it on an AMI jukebox or app.
4. Recurring Subscription or Credit Pack
   While AMI does not list specific subscription plans publicly, some users report recurring charges for app-based credit packs.
5. Unauthorized or Fraudulent Charge
   If none of the above apply, the charge could be unauthorized. This may mean your card was misused or compromised.

How to Confirm If the Charge Is Legitimate

Before filing a dispute, follow these steps:

1. Check Your Receipts
   Think back—did you recently go to a bar, restaurant, or venue with a digital jukebox? If you paid for a song, this could explain the charge.
2. Review Your Apps
   Open the AMI Music app (if installed) and check your purchase history.
3. Ask Household Members
   Sometimes kids, teens, or spouses use stored card details without realizing it will show up.
4. Look at the Transaction Details
   Check the exact date, time, and location of the charge in your online banking portal.
5. Contact AMI Entertainment
   • Website: amientertainment.com
   • Phone: 1-877-264-3427 (Customer Support)
     Provide your transaction details, and they can verify if the charge is linked to their system.

What to Do If the Charge Is Unauthorized

If you confirm the charge isn’t yours, act quickly to protect your finances:

1. Contact AMI Entertainment

• Call customer service to report the charge.
• Ask them to cancel any recurring billing tied to your account.
• Request written confirmation via email.

2. Call Your Bank or Credit Card Issuer

• Explain that you see an unrecognized AMI Entertainment charge.
• Ask if they can block future transactions from the merchant.

3. File a Dispute (Fair Credit Billing Act)

Under the Fair Credit Billing Act (FCBA), you have the right to dispute unauthorized charges. Here’s how:

• Notify your credit card issuer within 60 days of the statement date.
• Provide details of the charge and why it’s unauthorized.
• Your bank must investigate and cannot hold you liable for more than $50 of fraudulent charges (most issuers waive even that).

4. Monitor for Recurring Charges

Even after resolving one charge, keep an eye on your next statements. Subscription-related billing errors sometimes reappear.

Tips to Avoid Surprise Entertainment Charges

• Use prepaid cards when making casual jukebox purchases.
• Review your bank alerts to catch unusual transactions instantly.
• Don’t save cards in apps unless absolutely necessary.
• Set spending notifications with your bank to flag small entertainment charges.

FAQs About AMI Entertainment Credit Card Charges

1. Why does my statement say “AMI Entertainment”?
It usually means you (or someone with your card) purchased music credits on an AMI jukebox or the AMI Music app.

2. How much does AMI charge per song?
AMI does not publicly list fixed prices. Costs vary by location and venue, typically ranging from a few credits per song.

3. Can AMI Entertainment charges be recurring?
Yes, if you’ve enabled auto-refill for song credits in the app. If you didn’t authorize this, contact AMI to cancel.

4. What if I don’t remember making a purchase?
Double-check with family or friends who may have used your card. If no one did, treat it as an unauthorized charge and report it.

5. How do I dispute an AMI Entertainment charge?
Contact your card issuer and request a dispute under the Fair Credit Billing Act. Provide transaction details and any communication with AMI.

6. Is AMI Entertainment a scam?
No, AMI is a legitimate U.S. company. However, unauthorized or mistaken charges can happen, which is why consumer protection steps are important.

Final Thoughts

Finding an AMI Entertainment charge on your credit card can be confusing, especially if you don’t recall using a jukebox or app. In most cases, the charge is tied to a legitimate music purchase. Still, if it doesn’t add up, you have clear rights under U.S. law to challenge it.

✅ Verify the charge → Contact AMI → Cancel or dispute if unauthorized → Monitor your statements.

Taking these steps will help protect your money, keep your credit card safe, and give you peace of mind when dealing with entertainment-related charges.