Have you noticed an unfamiliar Infi Kiosk charge on your credit card and wondered where it came from? You’re not alone. Many U.S. consumers report seeing this charge on their statements without recalling any transaction. This guide explains what an Infi Kiosk charge means, why it may appear, and how to verify or dispute unauthorized charges. These expert steps help you protect your account, prevent fraud, and maintain peace of mind about your credit card transactions.
What Is the Infi Kiosk Charge on a Credit Card?
An Infi Kiosk charge typically appears after using a self-service kiosk operated by Infi Kiosk LLC, a U.S.-based company providing kiosks in retail stores, malls, and service centers. These kiosks allow users to:
- Pay utility, internet, or phone bills
- Purchase gift cards or prepaid cards
- Manage loyalty or membership accounts
- Buy event tickets or access digital services
Billing descriptors may vary. Always verify unknown charges with your bank or card issuer.
Common Reasons for Seeing an Infi Kiosk Charge
A Legitimate Purchase You Forgot About
- Bills (phone, internet, utilities)
- Reloading prepaid cards or SIM cards
- Buying small in-store items
Transactions from Partner Locations
- Infi Kiosk machines are sometimes white-labeled for other businesses. Your receipt may show another brand, but the backend charge still appears as Infi Kiosk.
Duplicate or Incorrect Billing
- Technical glitches at kiosks can cause repeated charges. Always compare receipts to your statement.
Fraudulent or Unauthorized Use
- If none of the above apply, your card may have been used without permission. Fraudsters may perform small test transactions at kiosks to verify card activity before larger unauthorized purchases.
How to Verify the Infi Kiosk Credit Card Charge
Before assuming fraud, follow these steps:
Step 1: Check Transaction Details
- Transaction date & amount
- Billing descriptor (“INFIKIOSK.COM,” “INFI KIOSK LLC,” or “KIOSK PURCHASE”)
- Merchant location or city
Step 2: Review Receipts & Email Confirmations
- Check receipts or email confirmations for bill payments, card reloads, or kiosk purchases
Step 3: Ask Family or Authorized Users
- Confirm if anyone with access to your card used a kiosk recently
Step 4: Contact the Merchant
- Reach out to Infi Kiosk LLC with:
- Last 4 digits of your card
- Transaction date and amount
- Billing descriptor
- The merchant can confirm if the charge originated from their system
Step 5: Contact Your Credit Card Issuer
- Verify merchant information
- Freeze or replace your card if needed
- Request a chargeback or dispute
How to Dispute an Unauthorized Infi Kiosk Charge
If you suspect fraud:
- Report the charge immediately to your credit card issuer
- Request to block or replace your card
- File a dispute under the Fair Credit Billing Act (FCBA) within 60 days of the statement
- Provide supporting evidence: screenshots, statements, and merchant communications
- Monitor your account for follow-up charges
Tip: Most banks (Chase, Capital One, Wells Fargo, etc.) offer zero liability protection, so you won’t be responsible for unauthorized charges if reported promptly.
Consumer Rights Under the FCBA
- Maximum liability for unauthorized charges is $50 (often waived by issuers)
- 60 days from statement date to report disputes
- Issuer must investigate within two billing cycles
- Payment is not required during investigation
Note: Debit cards have similar protections under the Electronic Fund Transfer Act (EFTA), but reporting timelines may be shorter.
How to Prevent Future Unrecognized Charges
- Enable SMS or push notifications for every transaction
- Review statements regularly, even for small charges
- Avoid saving card information on public or shared kiosks
- Use virtual or single-use card numbers for kiosk payments
- Report lost or stolen cards immediately
Read Also- Timber and Oaks Charge on Credit Card
Frequently Asked Questions
What is the Infi Kiosk charge on my credit card?
It comes from Infi Kiosk LLC, which operates self-service kiosks for bill payments, gift cards, and retail transactions.
Is the Infi Kiosk charge legitimate?
If you or a household member recently used a kiosk, it’s likely valid. Otherwise, verify with your bank.
How can I contact Infi Kiosk?
Search “Infi Kiosk LLC contact” or visit their official website. Provide transaction details for verification.
What if I didn’t use a kiosk recently?
Treat it as potentially fraudulent. Contact your card issuer and dispute it under the FCBA.
Will disputing affect my credit score?
No. Reporting and disputing unauthorized charges does not harm your credit score.
Conclusion
An unfamiliar Infi Kiosk charge on your credit card can be alarming, but most charges are linked to legitimate kiosk transactions. Always verify unknown charges, contact the merchant if necessary, and report suspicious activity promptly. By staying vigilant, reviewing statements regularly, and using fraud prevention tools, you can protect your finances and maintain peace of mind.
Emma Rose is a U.S.-based personal finance writer and a regular contributor at Cardix.us. She focuses on topics like credit cards, credit scores, and everyday money management. Emma’s writing makes complex financial concepts simple and practical, helping readers make smarter credit and spending decisions with confidence.
